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artyah

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Posts: 158
Reply with quote  #1 
Hi Everyone,

Thank you for your patience!

Our site has been restored to March 9th.

Good news and bad.

Good news is we have our pictures back. The bad:
Anyone that signed up after march 9th, the information is lost.

Anyone that wanted to close shop, I have to sort through hundreds of emails and manually remove people.

I will try to get through it all as soon as possible.

Thank you,

Craig

AY customer service
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MicheleMade

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Reply with quote  #2 
Great!  Now I can relist and list as needed again. Thanks for the update Craig.  I hope the restoration went smoothly for you. (:
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Handmade Crochet Scarves, Buttoned Neck Warmers, & Curtain Tiebacks
https://www.artyah.com/seller/michelemade
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MicheleMade

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Reply with quote  #3 
Craig, I just read another thread and sellers are saying the listing fee also reset to 10 cents per listing instead of the promotional 5 cents.  Just thought you'd want to know, in case you already don't.
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Handmade Crochet Scarves, Buttoned Neck Warmers, & Curtain Tiebacks
https://www.artyah.com/seller/michelemade
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artyah

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Reply with quote  #4 
Quote:
Originally Posted by MicheleMade
Craig, I just read another thread and sellers are saying the listing fee also reset to 10 cents per listing instead of the promotional 5 cents.  Just thought you'd want to know, in case you already don't.


That was due to the site being restored. Anything after March 9th is lost.

I just reset the fee back to .05 cents today after site restore.

Hope that helps :-)

Craig

AY Customer service
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BlueShedCrafts

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Reply with quote  #5 
Quote:
Originally Posted by artyah


That was due to the site being restored. Anything after March 9th is lost.

I just reset the fee back to .05 cents today after site restore.

Hope that helps :-)

Craig

AY Customer service


I just re listed three items now, Thursday morning around 6 am here in the UK and have been charged the 0.10 for each item.

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Rachael
Crocheted Bears, Felted Gifts, Teddy Bears Clothes...cute, pretty, must have gifts. Made in England.          
https://www.artyah.com/seller/blueshedcrafts
http://blueshedcrafts.co.uk
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BitsysBaubles

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Posts: 33
Reply with quote  #6 
I just listed 7 items and was charged .10
Is that correct?
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MicheleMade

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Reply with quote  #7 
I was also charged 10 cents for a relist, so I think something still needs to be corrected with that. Craig and I are both in California where it's currently 1:13 am, and while I'm a night person, I'm not too sure he is. 😃  He'll probably take care of this tomorrow.
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Handmade Crochet Scarves, Buttoned Neck Warmers, & Curtain Tiebacks
https://www.artyah.com/seller/michelemade
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AprilDelouvre

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Posts: 4
Reply with quote  #8 
hi,
ı uploaded new listings 2 days ago and yesterday they all disappeared. I think this is related to site is restored. Today I relisted the items and I realized that the listing ending date is 15.03.2019. is it normal? ı was thinking that the listing is for 3 months.
thank you
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artyah

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Posts: 158
Reply with quote  #9 
That is not normal. Something must have happened during our restore. I will have our programmers check into it.

Thank you so much!

Craig

AY customer service
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AprilDelouvre

Junior Member
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Posts: 4
Reply with quote  #10 
Thank you for your quick reply. The ending date is 13.07.2019. The first date I told in my previous message is the start date. Should we wait to start the listings until the problem is corrected?
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LustfulJewels

Junior Member
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Posts: 8
Reply with quote  #11 
I relisted all expired yesterday and all of my fees were still the .10  I know it's supposed to be .05cents, but really, with the cost of .10cents vs .05 for us it is not the big a deal.  If we were listing hundreds of items it probably would be.  And the cost of keeping this site up and running semi smoothly must be enormous!
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ShopNoxubeeCrafts

Junior Member
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Posts: 14
Reply with quote  #12 
Hello Craig

I still have the listing image missing on 38 listings.  The other images on those listings seem to be there.  All of these are the good until canceled listings that were available some time ago.

Any suggestions?

Thanks

Richard

https://www.artyah.com/seller/shopnoxubeecrafts

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Richard

https://www.artyah.com/seller/shopnoxubeecrafts
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Christine

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Posts: 563
Reply with quote  #13 
I have just started listing all my expired and they are showing 5 cents .  I am probably one of the few (if not the only one) to benefit from the roll back as I relisted all mine and then told Craig that the expired notifications were not happening upon which news he offered the 5 cent listing so I would have missed out on it.
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Kerioak
 
Art
  Rosemarys Memories Vintage    Cottage Crochet    Twitter   Made in England

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MicheleMade

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Reply with quote  #14 
The listing fees seem to be correct now, five cents instead of ten. [biggrin]
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Handmade Crochet Scarves, Buttoned Neck Warmers, & Curtain Tiebacks
https://www.artyah.com/seller/michelemade
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SomewhereBeyondTheSea

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Posts: 16
Reply with quote  #15 
I know I will be busy all this week coming up.. Want to take advantage of the 5 cents listing fees ! I just keep finding more things I can list ! I now have 3 shops here I can work on ! Better get myself back to work ! 
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