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Namkha

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Reply with quote  #1 
I don't understand how we can choose a shipping option with a price if we don't know where it is going to?
Advice?
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Christine

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Reply with quote  #2 
Hi,  You work out your item's packed weight (or as close as you can get) and then create postage options for your home country and international so that whoever sees and likes it and wants to purchase can see immediately how much it is going to cost them.
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Namkha

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Reply with quote  #3 
Hmm.  But the shipping will be different wherever it goes.  I'm in USA and a package going to east coast, central, or west coast will all be different....not to mention international.  Going to Mexico or Canada is very different from Cameroon.
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Christine

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Reply with quote  #4 
That is why we have to provide different options - a large proportion of countries will be the same so you can do a couple (or however many necessary for USA) and then everywhere else for those that are the same.    Some sellers write in their description that they have chosen furthest away option for the US and will refund the excess
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Namkha

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Reply with quote  #5 
Seems like it would make more sense to have a means whereby the buyer can calculate themselves how much it will be.  Then the choice is completely in their hands, unless the seller opts to offer free shipping. Otherwise it puts a big burden on seller to put all that information when in fact only one of the options chosen will ultimately be used.   Let the buyer have access to the dropdown and then they can choose exactly what they want.   Does that make sense?
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somerosesyouhold

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Reply with quote  #6 
YES. That's exactly what they need to have. I don't plan on selling on here until the shipping methods are easier.

I'm from NY and if I put the shipping at $7 , then anyone from NY can buy and it would be fine. But if someone as far as California bought the same item, shipping would be like $45.

I don't feel like we, the sellers, should be guessing what price to put and then go and refund any difference. 

This site is still pretty new so I hope it'll keep evolving and getting better. [smile]
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glassladyathome

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Reply with quote  #7 
I have been selling vintage items for several years, and while a shipping calculator does work great for some items, I have sold hundreds and hundreds of items the "old fashioned way", posting a "worst case scenario" and refunding the difference.  My buyers have nearly always been very pleased with any refund they get, and I, of course, am very pleased with the sales.  Those that aren't listing until a calculator is available may be missing out...
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Christine

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Reply with quote  #8 
Hi Namka

No, it does not make sense as a buyer would have no idea of the size and weight of the package.  The seller needs to put the options.

I think it is only the US that has only had a shipping calculator, whatever that is, everyone else has to work out the shipping from their own country to various destinations [smile]

I really hope that ultimately we will have our own shipping profiles to choose from.  At the moment I have been writing the different weights/sizes/prices onto a sheet of paper and working from that so I don't have to work it out each time.

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Kerioak  ~ Original Art  / Nail Art Stickers
Rosemarys Memories ~ A few vintage items
Cottage Crochet ~ Being crochety
Twitter ~ @KerioakArt

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Namkha

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Reply with quote  #9 
How do we figure out the prices of the many different options?
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Christine

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Reply with quote  #10 
Hi Namkha (sorry, spelt your name incorrectly last time)

Does this help
https://postcalc.usps.com/

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Kerioak  ~ Original Art  / Nail Art Stickers
Rosemarys Memories ~ A few vintage items
Cottage Crochet ~ Being crochety
Twitter ~ @KerioakArt

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Namkha

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Reply with quote  #11 
Thanks Christine.
I find the whole thing so very awkward and time consuming.
But that link helps.
I hope the team will find a far better solution at some point.
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Twiganne

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Reply with quote  #12 
Talked to Craig and here is what is up. He hired a programmer for a month who told him he was handling the calculated shipping but ended up he was just messing things up. He let him go but is still keeping his lead programmer. He is also hiring a firm to come in and do a lot of the complicated issues that need to be dealt with. Apparently some sellers are not paying their bills also. He said if everyone paid what they owed he would have the money to get things rolling faster. I don't know how it is set up but I would think he would just take the money from the account they set up to start the shop. I wouldn't wait until they had 3 dollars a month before they paid their bills. I would just make it a monthly deduction whether you owe 50 cents or 50 dollars. Perhaps he is saying that it takes 30 listings before he can even get the money. I'm not sure about all of that. Point is he is working hard on it to get it right. He also said if we can get more people to start opening up their shops now instead of waiting it would help out a lot. Personally I have opened my shop 2 weeks ago and am trying to get my foot in the door along with others that know it is going to be a great selling venue. If you have friends please encourage them to at least set up their store fronts even if they don't have time to list their items right away.
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JustMeToo

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Reply with quote  #13 
Twiganne.  I'm wondering what money you are referring to where you wrote "the money from the account they set up to start the shop".  It only cost $5.00 to set up Paypal.
No one can help themselves to money in your Paypal account without your password.  Paypal would be out of business in three minutes if THAT was allowed!
Where would Craig take the "monthly deduction" from?  Craig can terminate shops that don't pay though.  Part of running a responsible business is paying your bills!

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Twiganne

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Reply with quote  #14 
I must have been totally misunderstood but I can't remember what we were talking about. I think it was about calculated shipping which Craig said they were working on. No they can't take money out of your account. What Craig and I were talking about is getting a cc reader so your shop funds can be taken out a bank account you provide just like Etsy. It seems that people aren't paying their bills which would solve that problem just like every other selling venue. Set up an account and your fees are deducted every month. Yes I know it is the sellers responsibility to pay their bills unfortunately some are not even as little as 3.00.
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JustMeToo

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Reply with quote  #15 
Twiganne.  It's too bad that some spoil it for the rest!  Terminating their shops after 15 days grace is the most sensible way to go IMO.
You have to pay to play.  I prefer to manage my own money, but I pay my bills, so it wouldn't be an issue!
I've never had anyone touch my money on etsy either.  I don't think the deadbeats are running very responsible businesses if they can't pay a
couple of dollars, and maybe they can't, so they should only list what they can afford to pay for.

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Snap top towels, book covers, accessories
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