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rubytu

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Posts: 6
Reply with quote  #1 
A buy has contacted me saying that he/she tried to buy some of my items but the sale didn't go through on ArtYah, but it did on PayPal! She/he said that they contacted ArtYah who then told them to send me screenshots of the paypal transaction. I didn't get any screenshots, although the message had an attachment listed, there was no attachment. I just wrote back to her/him to try to send them through my email account (as opposed to just messaging me here). Worst of all, I didn't notice the message for 3 days! I told her I will do whatever it takes to make this right, but aren't we notified when someone makes a purchase? I'm new here, and I need help!
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flowersbyljp

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Posts: 8
Reply with quote  #2 
This is SPAM.  Evertyone on ArtYah got a version of this email a few days ago.  DO NOT click on the link for the screenshot or it will infect your computer with a virus!!  Just delete the message and ignore it.  If you clicked on the link to open the attachment, you'll need to run an antivirus scan on your device.  Craig sent us all emails re: this scam a couple days ago; maybe yours went to your email's spam folder - how ironic!
Laurie
flowersbyljp

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Laurie
ArtYah shop: http://www.artyah.com/seller/flowersbyljp
Pinterest: http://www.pinterest.com/flowersbyljp
Twitter: @flowersbyljp
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MicheleMade

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Posts: 108
Reply with quote  #3 
Yes, as Laurie said this was an attempt to spam all ArtYah sellers.  Most of us received identical emails from two different addresses.  Craig was not happy about it and has taken of it.
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Handmade Crochet Scarves, Buttoned Neck Warmers, & Curtain Tiebacks
https://www.artyah.com/seller/michelemade
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MicheleMade

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Posts: 108
Reply with quote  #4 
If you do get an ArtYah sale, you'll receive an email from ArtYah to notify you of the sale as well as an email from PayPal notifying you that payment has been received.  If you don't see either of those in your regular emails, then something is fishy. (:  And, of course, the sale will also show up in your account on ArtYah under "Sold".  If we ever get messages like that again I plan on checking emails and my ArtYah account first before proceeding.
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Handmade Crochet Scarves, Buttoned Neck Warmers, & Curtain Tiebacks
https://www.artyah.com/seller/michelemade
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rubytu

Junior Member
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Posts: 6
Reply with quote  #5 
Thank you for letting me know! I'm sorry I missed that email, you are probably right about the spam folder. Does ArtYah notify you when you have a sale? By email, maybe?
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rubytu

Junior Member
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Posts: 6
Reply with quote  #6 
Thank you everyone for your replies! Good information to know!
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mysticsilks

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Posts: 15
Reply with quote  #7 

Thanks for the info folks!
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