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judy

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Reply with quote  #1 
I am relisting a few of my expired listing but the pictures are not showing up.  
Do I need to take all new pictures or is this a bug?

Thanks

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judy

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Reply with quote  #2 
does anybody have any ideas on this. 
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martique

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Reply with quote  #3 
I just renewed an item a few minutes ago and it loaded correctly. Are the pictures from the past when there was a problem loading them. If they were fine before hitting the renew button, I'm thinking it may be a bug. 
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ArtsyCrafteryStudio

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Reply with quote  #4 
I relisted a few products over the past couple of weeks. The only change I made was to adjust the price and all of my images showed up.
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judy

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Reply with quote  #5 
Ok,  that's a bummer because I have about 12 items that are going to be relisted and mre to come. Guess I will have to dig through all the files and find the pictures, hate to do this as it will take a lot of time.  


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martique

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Reply with quote  #6 
Maybe someone on Craig's end can help you, Judy. There might be a technical issue that they can fix. Might be worth an ask.
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vintagerepeats

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Reply with quote  #7 
Is there a limit to how long the pics are kept after an item expires?  I've had no sales and just choose a couple of items a day to "End Early" and "Relist", so I haven't had any problem with my pics.  I sure hope they don't disappear!  I don't keep pics on my computer much past when the initial listing is made.
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martique

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Reply with quote  #8 
Yes, there is a time frame. It was asked once before here in the forum. It may be about three weeks but I'm not sure. Maybe someone who knows more will answer this.
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Christine

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Reply with quote  #9 
At one time it was three months I think, we would need Craig to confirm this.
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