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mysticsilks

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Posts: 15
Reply with quote  #1 
Do buyers receive a notification from Artyah when an item in their shop is sold?

I received a message from a 'buyer' saying they purchased an item , paid with paypal and have received nothing.   I have had no notifications of any sales.

Appreciate any info on this topic.

https://www.artyah.com/seller/mysticsilks


Thank you
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Christine

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Reply with quote  #2 

Would it be be related to these two threads ?

More spam emails ...don't open links!

Spam do not open email from extension with .ru

There was a massive spam attack on the site a few days ago, Craig worked hard and fast to deal with it and also sent out an email to everyone about

If you are not sure check your Paypal account first, typing in the address, to see if you have a sale.

Occasionally you will get a sale notification  where a "buyer" has pressed the button to purchase but has not completed the purchase by paying, we are told that there is a new cart being worked on to prevent this situation.


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Kerioak  ~ Original Art  / Nail Art Stickers
Rosemarys Memories ~ A few vintage items
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timelapse

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Reply with quote  #3 
If it said something like "Dear Seller".........it is spam
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mysticsilks

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Posts: 15
Reply with quote  #4 
No, it was nothing sent to my personal email. This was a message sent to me right on ArtYah!

 And it began, Dear Seller.

https://www.artyah.com/seller/mysticsilks
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Maryannc

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Reply with quote  #5 
Mysic, that was how the spam email starts and they were sent to our ArtYah shops.  The email Craig sent out warning us was to the email that we signed up with.  You can read about it here:  https://artyah.discussion.community/post/spam-do-not-open-email-from-extension-with-ru-8941403?pid=1297990551
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Jewelry shop: https://www.artyah.com/seller/morningskyjewelry
Keychain shop: http:// https://www.artyah.com/seller/morningskycreations
Instagram: http:// https://www.instagram.com/maryannc726/
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mysticsilks

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Reply with quote  #6 
Thanks Maryannc.

Mysticsilks
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normasbathandbody

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Reply with quote  #7 
It's spam. Many are receiving this.
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-Norma's bath and Body
https://www.artyah.com/seller/normasbathandbody
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