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Maryannc

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Reply with quote  #1 
I just noticed that I have a bracelet that I listed in the subcategory under bracelets of Charm Bracelets, but when you go to my shop there is no Charm Bracelets in the drop down menu.

ETA Neither of my necklaces are showing up in a category in the shop dropdown either. Or my crochet bracelet which is in the category braided or woven under bracelets.

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Jewelry and Keychain shop: https://www.artyah.com/seller/morningskyjewelry
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ArtsyCrafteryStudio

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Reply with quote  #2 
Hey Maryannc: Did you check your listings again by editing them to be sure that your category selections were saved? If that's not the problem, then you'll have to let Craig know in case it's a glitch. I haven't used any of those categories. In fact, I haven't checked like you have on what loads in my categories, because I just don't have time currently.

Contact customer service via this form onsite:

https://www.artyah.com/contact

or by using this email address:

customerservice@artyah.com

Good luck to you!

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Maryannc

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Reply with quote  #3 
Thanks Sandi.

Yes, I did check my listings.  I think I have it figured out.  I read in another thread that we can only have items in 7 categories and I already have 7.  I guess that is why the others aren't showing up.  I wish we had some control over that .

Mary Ann

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ArtsyCrafteryStudio

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Reply with quote  #4 
Quote:
Originally Posted by Maryannc
Thanks Sandi.

Yes, I did check my listings.  I think I have it figured out.  I read in another thread that we can only have items in 7 categories and I already have 7.  I guess that is why the others aren't showing up.  I wish we had some control over that .

Mary Ann


Well, I don't understand that. Some may say it's very plain, but I don't see why we'd be limited like that in the site design.

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Christine

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Reply with quote  #5 
Only currently being able to have seven categories is one of the many reasons for updating the site, there are a lot of things in the current design that can only be tweaked so far
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ArtsyCrafteryStudio

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Reply with quote  #6 
Quote:
Originally Posted by Christine
Only currently being able to have seven categories is one of the many reasons for updating the site, there are a lot of things in the current design that can only be tweaked so far


Ok. I guess I have not yet added more than 7 cats. [rofl] Cats! I didn't know we were limited to 7. Well that is certainly better than nothing! Grateful for that. [thumb]

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Christine

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Reply with quote  #7 
I am limited to one cat due to family member's allergy - am very lucky to have her [biggrin]
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Kerioak
 
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ArtsyCrafteryStudio

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Reply with quote  #8 
Quote:
Originally Posted by Christine
I am limited to one cat due to family member's allergy - am very lucky to have her [biggrin]
🐾😹🐾 Supposed to be cute little brown cat tracks and a brown with black stripes laughing cat face, posted from my phone emojis. Really ugly in the translation! [eek] Looks like a devil cat!

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