ArtYah Community Forum
Register Calendar Latest Topics
 
 
 


Reply
  Author   Comment   Page 2 of 2      Prev   1   2
BitsysBaubles

Member
Registered:
Posts: 32
Reply with quote  #16 
It's been almost two weeks since I addressed the problem of items in shop not being clickable.
Is anything being done on this issue?
I am a patient person, but it's hard enough when everything is running smoothly; now almost impossible if a person enters your shop and can't click on your items. What is the point of having them on here or adding anything else to my shop?
I have never had a problem with Chrome before. 
0
carpetbaggercreations

Avatar / Picture

Member
Registered:
Posts: 38
Reply with quote  #17 
Hi Bitsy Baubles,
I had the same problem when using Chrome. I have two shops, and everything worked fine browsing the other shop using chrome.
There were no problems with opening listings in Internet Explorer, however. May I ask if you've tried that?


__________________

https://www.artyah.com/seller/carpetbaggercreations - handmade

 

https://www.artyah.com/seller/rekindledpassions - vintage

 

0
123Gemstones

Avatar / Picture

Senior Member
Registered:
Posts: 214
Reply with quote  #18 
I had that problem also but I signed out of my account and everything worked fine
Julie

__________________
Bold Statement Jewelry
https://www.artyah.com/seller/123gemstones
https://www.facebook.com/123gemstones/?ref=settings
https://www.instagram.com/123gemstones/
https://www.pinterest.com/123gemstones/
0
BitsysBaubles

Member
Registered:
Posts: 32
Reply with quote  #19 
I tried to click on your shops and can't click on your second row on, as well as my own shop.
0
123Gemstones

Avatar / Picture

Senior Member
Registered:
Posts: 214
Reply with quote  #20 
Well you are correct Bitsy I can't click on your items either.  I wrote to Craig, if this doesn't change there is no reason to relist any items.  People can't purchase either.
Julie

__________________
Bold Statement Jewelry
https://www.artyah.com/seller/123gemstones
https://www.facebook.com/123gemstones/?ref=settings
https://www.instagram.com/123gemstones/
https://www.pinterest.com/123gemstones/
0
artyah

Administrator
Registered:
Posts: 156
Reply with quote  #21 
We are aware that there is an issue using Chrome. All other browsers will allow a user to click on items in ones' shop to purchase items.

We are weighing the costs to see how much it will be to fix. At this time however, users that do not use Chrome are able to click on a shop and purchase items.

Craig

AY customer service
0
SewNSewSister

Avatar / Picture

Senior Member
Registered:
Posts: 287
Reply with quote  #22 
Thank you for looking into it Craig. How's the new site coming along? Looking forward to restocking. Thanks [smile]
__________________
Fiber Art and Novelty Quilting. For some variations with traditional quilting...come have a look please!

https://www.artyah.com/seller/sewnsewsister
0
BobblesByCarol

Junior Member
Registered:
Posts: 9
Reply with quote  #23 
Thank you Craig... I hope you will be able to fix the problem very soon... I only use Chrome on my lap top... As a seller I opened my shop here using Chrome and had no problems till now.... 

https://www.artyah.com/seller/BobblesByCarol 
0
StyleUnique

Junior Member
Registered:
Posts: 21
Reply with quote  #24 
Dear Craig!
(and anyone else who might be on!)
My photos are now clickable again, across all 4 columns, when the browser used is Google Chrome!
Can anyone else verify?
0
magnoliasurprise

Avatar / Picture

Junior Member
Registered:
Posts: 11
Reply with quote  #25 
Yes, mine are also clickable! I noticed it a few days ago...  

The odd thing is that they were always clickable in my 2nd shop... and using Chrome. [confused]

But, really good this is fixed!

__________________
SarahBeth

Fun crochet for kids and home
https://www.artyah.com/seller/magnoliasurprise

Vintage to modern sewing and needlework patterns
https://www.artyah.com/seller/magnoliasewingbasket

0
spoosyboo

Junior Member
Registered:
Posts: 17
Reply with quote  #26 
I just  checked mine ad they are clickable also, thank goodness.  I renewed several items now that folks can see them to purchase.  Spread the word!


__________________
Make More everyday!
SpoosyBoo Says so
https://www.artyah.com/seller/spoosyboo
https://www.facebook.com/SpoosyBoo/
https://www.instagram.com/spoosyboo/
https://twitter.com/spoosyboo


0
BobblesByCarol

Junior Member
Registered:
Posts: 9
Reply with quote  #27 
Yippeeeeeee ! ! !   Just check and mine are clickable again too..... So now I'm re-listing things again....
                           Thanks Craig and team....

https://www.artyah.com/seller/bobblesbycarol
0
Previous Topic | Next Topic
Print
Reply

Quick Navigation:

Easily create a Forum Website with Website Toolbox.