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Namkha

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Posts: 9
Reply with quote  #1 
I have a potential sale coming and don't know what I have to do.  I assume they checkout with Paypal and I will get paid by them, correct?
Will I get an email with their mailing information?
How does this all work?  I didn't see any info. in the sellers section.  What to do if the shipping info needs to change or be charged differently?
Are all items insured for shipping?  If not, how to get them insured?
Thanks.
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Christine

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Posts: 563
Reply with quote  #2 
Hi Namkha.

When your customer makes a purchase you will get an email from ArtYah, when your customer pays you will get a message from Paypal.  Do not post until you get the Paypal confirmation.   If you go into your Account Summary you will see a section called Sold on the left hand side, this is where you will find your customers details.  It is a while since I had a sale and I cannot remember where else we are notified but it is the Paypal notification that you have been paid that triggers your getting the order ready for posting.  I think/hope this is one of those things that is going to be simplified with the new build so all the details show up on the PP notification.

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Namkha

Junior Member
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Posts: 9
Reply with quote  #3 
Thanks Christine.  That explains it.
Cheers.
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