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wimsy

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Reply with quote  #1 
I just received a letter in the mail from "PayPal" saying I need to update my security integration.  I have never received anything from PayPal in the mail and I can sign in just fine.  It says if I don't comply I will not be able to use PayPal after June 30, 2018.
I have been to PayPal and looking for information about this and can't find any help.
Anyone else having this problem?

Thanks

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ShopNoxubeeCrafts

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Reply with quote  #2 
Don't answer it! I have gotten several similar letters in the past.  PayPal did not send them.  Usually, if you look close, there will be misspelled words or other errors in the letter.




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AllisonsAtticofRareBooks

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Reply with quote  #3 
Interesting! I received this also, and thought it was legit. I guess I'd better double check before I take any action. 

Thanks so much for mentioning this, folks. 

Allison
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wimsy

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Reply with quote  #4 
The letter I received is signed by John Nai, Chief Information Security Officer.
I looked up all of the officers on PayPal and there isn't anyone with that name or title.
Except for the fact that it came in letter form, it looks much more professional than other PayPal scams I have received.
I hope more information comes out on this.

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AllisonsAtticofRareBooks

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Reply with quote  #5 
I found this on the PayPal website: "You may need to update your browser: You will not be able to access your PayPal account using an outdated browser after June 30th. See if you need to update your browser."

Maybe the letter was legit, after all.
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judy

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Reply with quote  #6 
This was on the "other" forum the other day it is a scam, do not do it.  I also have recieved these in the past and ignored them nothing happens. Life goes on.
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AllisonsAtticofRareBooks

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Reply with quote  #7 
I also found this link: https://www.paypal.com/stories/us/avoid-disruption-by-ensuring-your-security-system-is-up-to-date
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ArtsyCrafteryStudio

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Reply with quote  #8 
Quote:
Originally Posted by AllisonsAtticofRareBooks
I found this on the PayPal website: "You may need to update your browser: You will not be able to access your PayPal account using an outdated browser after June 30th. See if you need to update your browser."

Maybe the letter was legit, after all.


This is what I also saw at Paypal, and my browser is up to date. I haven't gotten one of those emails. Have gotten fake ones in the past.

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Lesley Fry

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Reply with quote  #9 
It is a scam. Do not click on it. If you are ever concerned about an email, avoid it and type in the site's name, then contact the company directly if you don't see anything about what was in the email.

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wimsy

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Reply with quote  #10 
I am still a little concerned.  I received this letter in the mail from the Post Office.  It is addressed to me and starts out "Dear Mrs Thompson".  I'm still thinking it  has to be a scam but I also found the warning on PayPal about this message stating action was required.
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ArtsyCrafteryStudio

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Reply with quote  #11 
Quote:
Originally Posted by wimsy
I am still a little concerned.  I received this letter in the mail from the Post Office.  It is addressed to me and starts out "Dear Mrs Thompson".  I'm still thinking it  has to be a scam but I also found the warning on PayPal about this message stating action was required.


Why don't you just contact PP? Use the 800# and call customer service. Put your concerns to rest. I have gotten snail mail from PP, but it has been rare.

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