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Auntmaymesattic

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Reply with quote  #1 
While printing out a sale and its packing slip, I noticed my shipping is included in the purchase total, although when I created the listing, I separated it.  There is no amount on the packing slip showing the shipping.  Is this something that's being worked on, or should I report it?
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Beth from Aunt Mayme's Attic
"A makeup bag is just a makeup bag; the difference is carrying a piece of vintage with you"
http://www.artyah.com/seller/AuntMaymesAttic
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flowersbyljp

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Reply with quote  #2 
Beth, I'm not sure what the answer to your question is - I've never sold anything on ArtYah.  But I know that on the other E site, we can choose to print out a receipt or a packing slip, and I think the layout is different depending which one you pick.  I always print the receipt from my E sales showing the individual items, the subtotal, the shipping, and the total paid.  Just sold four items there this morning. Sorry I couldn't help you out.
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Laurie
ArtYah shop: http://www.artyah.com/seller/flowersbyljp
Pinterest: http://www.pinterest.com/flowersbyljp        Twitter: @flowersbyljp
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Auntmaymesattic

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Reply with quote  #3 
Quote:
Originally Posted by flowersbyljp
Beth, I'm not sure what the answer to your question is - I've never sold anything on ArtYah.  But I know that on the other E site, we can choose to print out a receipt or a packing slip, and I think the layout is different depending which one you pick.  I always print the receipt from my E sales showing the individual items, the subtotal, the shipping, and the total paid.  Just sold four items there this morning. Sorry I couldn't help you out.

I'm beginning to think this is an internal problem.  I saw that another purchase in July had the shipping and purchase price separate.

Sounds like your E site is working well for you!

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Beth from Aunt Mayme's Attic
"A makeup bag is just a makeup bag; the difference is carrying a piece of vintage with you"
http://www.artyah.com/seller/AuntMaymesAttic
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Lesley Fry

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Reply with quote  #4 
They should be separate. Once reason is that if the item is returned to the seller for a refund, the shipping is usually NOT refunded.
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https://www.artyah.com/seller/LesleysHandknits
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