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ZeeP

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Reply with quote  #16 
I think shop sections are ok, but it mostly useful to the shop owner. People are searching either for something specific, OR browsing by categories. That's everybody, including me and you and everybody else. Even when a customer inside your shop looking at your items or at something specific she/he were searching for, I don't think he/she will go clicking thru the shop sections. Even if she/he really likes your items, still, the customer always prefers to browse.
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Lesley Fry

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Reply with quote  #17 
That is one of my complaints about the current programming. I have 3 sites with hats (and no way to tell what is different between them) but I have items that are in no category because there is a limit of 7, I think.
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vintagerepeats

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Reply with quote  #18 

Quote:
Originally Posted by ZeeP
I think shop sections are ok, but it mostly useful to the shop owner. People are searching either for something specific, OR browsing by categories. That's everybody, including me and you and everybody else. Even when a customer inside your shop looking at your items or at something specific she/he were searching for, I don't think he/she will go clicking thru the shop sections. Even if she/he really likes your items, still, the customer always prefers to browse.


Hi Zeep! I used the shop sections a lot.  For instance, I usually carried upwards of 300 listings.  If a buyer came to my shop by searching vintage dresses, they were far more likely to select my section "Vintage Dresses" than to browse through my entire shop.

Currently we have 7 Gallery Categories.  I had 10 in-shop sections on Etsy.  I can live with 7, but need control over what they are.


I know different sellers need different things.  And it's going to take Craig a while to get things all situated.  [smile]


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ZeeP

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Reply with quote  #19 
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Originally Posted by vintagerepeats



Hi Zeep! I used the shop sections a lot.  For instance, I usually carried upwards of 300 listings.  If a buyer came to my shop by searching vintage dresses, they were far more likely to select my section "Vintage Dresses" than to browse through my entire shop.

Currently we have 7 Gallery Categories.  I had 10 in-shop sections on Etsy.  I can live with 7, but need control over what they are.


I know different sellers need different things.  And it's going to take Craig a while to get things all situated.  [smile]



You see, you're saying "they were likely to select my section...".
You're not sure that visitors to your shop looked even at your sections.
Ask yourself what would YOU do if you visit some other shops, especially when you are not looking something specific ? most probably just browse the first page.
Sections are I'd say helpful for shop owners, to keep thing organized, and maybe to a small part of visitors.




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vintagerepeats

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Reply with quote  #20 
Quote:
Originally Posted by ZeeP


You see, you're saying "they were likely to select my section...".
You're not sure that visitors to your shop looked even at your sections.
Ask yourself what would YOU do if you visit some other shops, especially when you are not looking something specific ? most probably just browse the first page.
Sections are I'd say helpful for shop owners, to keep thing organized, and maybe to a small part of visitors.





You seem to be upset with me.  It's okay if we disagree.  I know for a fact that a lot of customers shopped via my shop sections because they told me so.  When I shop for myself, I also use the shop sections.  I don't usually want to look through the whole shop when I am looking for something specific.  As I said, different sellers need different things.  I need shop sections, should Craig decide to add them.  I hope you have a nice week!

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ZeeP

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Reply with quote  #21 
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Originally Posted by vintagerepeats


You seem to be upset with me.  It's okay if we disagree.  I know for a fact that a lot of customers shopped via my shop sections because they told me so.  When I shop for myself, I also use the shop sections.  I don't usually want to look through the whole shop when I am looking for something specific.  As I said, different sellers need different things.  I need shop sections, should Craig decide to add them.  I hope you have a nice week!



LOL, no no not upset at all, just expressing my opinion. I do want shop sections, no doubt, to organize better my shop. If it helps the shoppers, ok.

What I'd like to see is Pricing for diff. VARIATIONS. Variations do exist, but there is no way to apply a price to each variation ??? what's the point of having them then ? 

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ArtsyCrafteryStudio

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Reply with quote  #22 
Quote:
Originally Posted by ZeeP
I think shop sections are ok, but it mostly useful to the shop owner. People are searching either for something specific, OR browsing by categories. That's everybody, including me and you and everybody else. Even when a customer inside your shop looking at your items or at something specific she/he were searching for, I don't think he/she will go clicking thru the shop sections. Even if she/he really likes your items, still, the customer always prefers to browse.


Shop sections are categories too, and they also allow the customers to browse via a more specific filter. For instance, when I visit a shop and am searching for bracelets or keychains or bookmarks, it helps me a lot to be able to click on a shop category like that, or similar. I am always pressed for time, as most people are today, and I don't want to browse or shift through all of the shops products to pick out a bracelet. Especially with shops that have a large inventory I just don't have time to browse page after page of products when I'm seeking only a specific type. I will leave after the 2nd or 3rd page.

It's not critical, but having the shop categories feature helps to greatly reduce the bounce rate of visitors. If the bounce rate is high, sales are being lost.

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ArtsyCrafteryStudio

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Reply with quote  #23 
Quote:
Originally Posted by vintagerepeats



Hi Zeep! I used the shop sections a lot.  For instance, I usually carried upwards of 300 listings.  If a buyer came to my shop by searching vintage dresses, they were far more likely to select my section "Vintage Dresses" than to browse through my entire shop.

Currently we have 7 Gallery Categories.  I had 10 in-shop sections on Etsy.  I can live with 7, but need control over what they are.


I know different sellers need different things.  And it's going to take Craig a while to get things all situated.  [smile]



For instance, I usually carried upwards of 300 listings.  If a buyer came to my shop by searching vintage dresses, they were far more likely to select my section "Vintage Dresses" than to browse through my entire shop.

This is also my point also. Mostly everyone is too busy nowadays to browse through a variety of 300 listings when seeking specific types of products. Especially sellers and others involved in commerce are pressed for time. There are times when general browsing can be done. For me, that is not often at all. Maybe once per year I can casually browse through any and everything. If I go to a papercrafting shop seeking invitations, that is what I want to go to. If the sellers has a category like that, I am happy. I may use the search feature for that shop, if there is one, or I may not have time to do that. Shop categories that are easy to see and that cannot be confused with the site categories, are a great help!

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ArtsyCrafteryStudio

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Reply with quote  #24 
Quote:
Originally Posted by ZeeP


You see, you're saying "they were likely to select my section...".
You're not sure that visitors to your shop looked even at your sections.
Ask yourself what would YOU do if you visit some other shops, especially when you are not looking something specific ? most probably just browse the first page.
Sections are I'd say helpful for shop owners, to keep thing organized, and maybe to a small part of visitors.





You just said yourself, most probably just browse the first page.So if what they are seeking is on the 5th or 10th page, they will never see it. If they look for some shop categories, and there are none, they leave probably after the 2nd page, with a small number going on to the 3-4-5 pages. Again, if what they would buy today is on the 10-12-15th page, they won't see it and a sale(s) is lost.

It's better to have shop categories for those shoppers who always look for them to aid in their shopping, rather than not have them because some shoppers wouldn't use them. The whole point is to increase sales, in any way that it would be done.

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ArtsyCrafteryStudio

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Reply with quote  #25 
Quote:
Originally Posted by ZeeP



LOL, no no not upset at all, just expressing my opinion. I do want shop sections, no doubt, to organize better my shop. If it helps the shoppers, ok.

What I'd like to see is Pricing for diff. VARIATIONS. Variations do exist, but there is no way to apply a price to each variation ??? what's the point of having them then ? 


Well, variations can be other than just different prices. Variations can be priced the same, but offer customers a selection of sizes, colors, a variety of embellishments and designs, etc.

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artyah

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Reply with quote  #26 
This is a little piece from a different thread I am attaching to this thread...

This is very significant, because I too like to explore different shops. I don't like to be sent to the same shop over and over, unless I choose to go there because I know the seller or am familiar with the merchandise. In other words, unless I choose to return to that shop in quick succession.

This goes along with that also, I don't like seeing products shown on the homepage or through search that don't also show the name of the shop. It is frustrating, even though I may be intrigued by the product, to be sent to a shop without knowing where I am going.
  1. Maybe I am seeking to buy from certain sellers as I am browsing.
  2. Maybe there are sellers from whom I don't wish to buy anymore, so I don't want to be sent to those shops unknowingly and then have to backtrack.
  3. It just feels like being in the dark when the shop name is not shown in the thumbnail, because most listing sites include that, even if you have to mouse-over the thumbnail to see it.
  4. It's only fair that our shop names should be shown with out thumbnails, because it's our products and we should get the publicity.
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byEmilie

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Reply with quote  #27 
For my business I think  shop sections are vital. Being Holiday orientated  I prefer to keep certain colors or item themes together. I know from my Etsy shop that's how my customers shop. I'm sure it's different for each business, but sections have helped me tremendously with sales.  I also create a link within each listing that leads my customers back to what they might be interested in. Consequently this also has many customers buying more than just one item.
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Christine

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Reply with quote  #28 
1.   I would like to see sales notifications clearer.  Have the details of the customer and the item they have purchased etc in the notification email and paypal email.

Have the sales more streamlined so we do not get the notification until the customer has paid 😉

2.   Shipping costs,  Would like to see these created centrally within our shops so we can set up Country, Size/Weight, Price for each combination we use.  This means that we can pick a pre-made (by ourselves) postal option for each item instead of working it out each time. More importantly, it also means that when postal prices have their annual hike we only have to change the central prices, not each individual item. 

If this means we have to edit each item in our shops when the new build comes out then that is okay - although it will initially cause some confusion especially with people who are only going to do more work on their shops when they start getting sales - maybe have a "plus postage, price to be confirmed or please contact seller"?

Shipping at the moment is a mess (sorry Craig but it is) it has grown as people have requested new options so that there can be many permutations for each country as the older ones have not been removed as new ones added.

3.  This is related to No. 2.  Site needs to detect where everyone comes from (country) so that they can show them the relevant shipping prices for their country instead of the customer just picking the cheapest option. 

4.  It would be nice to have all prices shown in our own currency but I can live with prices in dollars with the, in my case, Sterling price shown beside it.

5.  We are a worldwide site, but mostly looks US centered due to lack of international shipping prices.  I find more EU shops have multiple selling options than US do.

6.  Related to 3.  Show a note to EU customers that items coming from outside EU are subject to VAT/Customs/Taxes/Collection Costs giving the UK as an example where we can only purchase items up to £15 before taxes are imposed. Not every item is "caught" but many are.    I think similar taxes apply to Japan.

7.  Point out to EU sellers that by law they have to have their contact details/address available when they sell online.

8.  Bulk or Quick editing to change prices/categories etc without having to open full editor.

9.  Agree especially with Catwands No. 5 - give search the ability to use US/UK spelling and common misspellings

10.  Can't think of it at the moment but I am sure it will come to me 😃

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Christine

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Reply with quote  #29 
I have just thought of my No. 10 (edited to add No. 11)

10.  Option for customers to select sellers from particular country if they wish (as shipping charges can sometimes be more than the article).

11.  I am currently rebuilding my own site after deleting it completely (got hacked).  One of the things I can do in my new shop where all the items are listed is, if you hover over an item an alternative picture appears.  Providing you have more than one photo uploaded of course.  I feel this looks very effective and have not seen it in other shops so as a - maybe one day - it could be added here ?

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Lesley Fry

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Reply with quote  #30 
One problem I have found with the new US postal fees is that the weight categories seem to change every year and are not aligned with canada's. I had to totally redo mine on E.
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