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skydove

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Reply with quote  #1 
The feedback just doesn't have enough characters does it?  Maybe it does and I am not making my sentence short enough.  Lol
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Lesley Fry

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Reply with quote  #2 
I agree. Buyers should have room to praise us to the moom and back if they so desire.
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PlainandPurl

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Reply with quote  #3 
My one and only buyer wants to leave feedback  but says she can't find where to leave it. I directed her the best I could from what I can see, but I don't know what she is seeing. Do you think it's confusing to have both Seller and Buyer feedback options?
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Lesley Fry

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Reply with quote  #4 
 Do you think it's confusing to have both Seller and Buyer feedback options?

YES.

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MicheleMade

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Reply with quote  #5 
For buyers to leave feedback they need to go this route: Account>MyArtYah>Purchase History and to the very right of the transaction details they'll see a little rectangle they can click on to leave feedback.

Yes, I would like many more characters for feedback.  [biggrin]  I like to write a lot.

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Handmade Crochet Scarves, Buttoned Neck Warmers, & Curtain Tiebacks
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Lesley Fry

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Reply with quote  #6 
It would be nice if Atyah could automatically send a reminder, or if the seller could make it happen, to remind the buyer to leave feedback. I know other site  do it. I follow my tracking numbers to make sure my knitting gets to it's buyer. The reminder could have instructions as to how.
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Lynne-LMRCreations

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Reply with quote  #7 
I agree that there should be more space for buyers to leave feedback.............it also needs to be easy for them to be able to find where to leave it.

It would be great for a reminder e-mail.
It would be nice if sellers could send a feedback reminder but, I could see it also being misused.

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PlainandPurl

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Reply with quote  #8 
Thanks to MicheleMade I was able to direct my buyer to the correct place to leave feedback. She did, it is adequate but she remarked that she would have liked more characters to say more.

New question: I had to go in to my Sold box and find the feedback. There is still only the number 1 next to the red heart by my sign in. That is seller feedback from LambertsLambs to me, but there is no sign of the most recent feedback from my buyer.

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Lesley Fry

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Reply with quote  #9 
Quote:
Originally Posted by PlainandPurl

New question: I had to go in to my Sold box and find the feedback. There is still only the number 1 next to the red heart by my sign in. That is seller feedback from LambertsLambs to me, but there is no sign of the most recent feedback from my buyer.


The red heart is NOT how many people like your shop but shops that YOU like. Click on the heart and you will see which shop that is. We would all like it to be as you thought it was!

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PlainandPurl

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Reply with quote  #10 
Thanks Lesley,  I had totally forgotten about that!

So where do shoppers see Buyer Feedback, or do they?

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Lesley Fry

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Reply with quote  #11 
Quote:
Originally Posted by PlainandPurl
So where do shoppers see Buyer Feedback, or do they?
[/QUOTE



I don't know if they can since it's hidden in our account summary.
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GracefulAntiques

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Reply with quote  #12 
I have bought some items and can see the feedback on my profile the other sellers have left me. 
Not sure though if someone is not a seller if they could see this anywhere? 


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hooknsaw

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Reply with quote  #13 
If you click on the number next to the feedback you can see both buyer and seller reviews.
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PlainandPurl

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Reply with quote  #14 
Yes, I finally realized, now that I have sold 1 item, the 5 stars appear and clicking the number shows what the buyer wrote. 




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