ArtYah Community Forum
Register Calendar Latest Topics Chat
 
 
 


Reply
  Author   Comment  
ArtsyCrafteryStudio

Avatar / Picture

Senior Member
Registered:
Posts: 160
Reply with quote  #1 
Read this article in eCommerce Bytes this morning regarding the USPS launching a new program to identify under-paid postage ordered online, and charging the difference to the account from where the postage order was paid. They also plan to refund any overages. Of course, some sellers are concerned that there may be mistakes, and monies charged where none is due. Also of concern is the possibly lengthy process to challenge and refute charges.

Buy Shipping Labels Online? US Postal Service Targets Incorrect Postage

http://www.ecommercebytes.com/2017/08/19/buy-shipping-labels-online-us-postal-service-targets-incorrect-postage/#comment-116

I posted this comment:

Buying postage online has helped me tremendously to keep my online shops open. Not convenient for me to make continuous trips to the post office. I can understand why they want to do this. Not everyone using online postage is careful or capable of doing it accurately. Others simply purpose to misuse the system. Sure there could be mistakes on their part, but if this new process allows the public to continue to use online postage, then I am all for it. If there are any mistakes on their part, I’ll deal with it when that happens. Also, it would be helpful for them to catch any mistakes I might make.

__________________
Sandi [comp]  Paper Nirvana Alpha Shop  ♥  Artsy Craftery Studio  ♥  The Creative Seller Website  ♥  Pinterest  ♥  Instagram  ♥  Facebook  ♥  Twitter


0
barkrock

Junior Member
Registered:
Posts: 26
Reply with quote  #2 
Your comment is spot-on!

The USPS offers scales for a modest price - around $35, I believe, for weights up to 5 lbs.   I've found this investment more than pays for the relief from aggravation that "guessing" at weights entails!

I

__________________
BARKING ROCK
https://www.artyah.com/seller/barkrock
0
ArtsyCrafteryStudio

Avatar / Picture

Senior Member
Registered:
Posts: 160
Reply with quote  #3 
Quote:
Originally Posted by barkrock
Your comment is spot-on!

The USPS offers scales for a modest price - around $35, I believe, for weights up to 5 lbs.   I've found this investment more than pays for the relief from aggravation that "guessing" at weights entails!

I


And even with a home scale, some struggle with coordinating it all correctly, placing products on the scales correctly, reading the scales, using the correct packaging and shipping materials, etc. It was challenging for me. I do try to err on the side of paying too much postage, but most of my shipments fall in the 1st Class Parcel category, $2.61 for envelope/small package. I order through Paypal.

BTW, I faved your shop. I've never been able to do it in Firefox. Have to go to Chrome. Beautiful gemstone studs!

__________________
Sandi [comp]  Paper Nirvana Alpha Shop  ♥  Artsy Craftery Studio  ♥  The Creative Seller Website  ♥  Pinterest  ♥  Instagram  ♥  Facebook  ♥  Twitter


0
Twiganne

Junior Member
Registered:
Posts: 13
Reply with quote  #4 
I got a scale on Amazon that weighs up to a lot of weight. I had a small scale and if the box was too big I couldn't see the numbers. This had a weight indication on a separate area with a curled plug. I think I am explaining that right. Anyway the display is attached to but separate than the numbers that are displayed on the scales without the attachments. Even if you do sell only small stuff and an occasional larger item it is worth it since the scale isn't that much more. I think it was around 35 dollars. Since it can weigh large amounts it is good if you want to weigh you suitcases for the airlines. A nice scale.
0
ArtsyCrafteryStudio

Avatar / Picture

Senior Member
Registered:
Posts: 160
Reply with quote  #5 
Quote:
Originally Posted by Twiganne
I got a scale on Amazon that weighs up to a lot of weight. I had a small scale and if the box was too big I couldn't see the numbers. This had a weight indication on a separate area with a curled plug. I think I am explaining that right. Anyway the display is attached to but separate than the numbers that are displayed on the scales without the attachments. Even if you do sell only small stuff and an occasional larger item it is worth it since the scale isn't that much more. I think it was around 35 dollars. Since it can weigh large amounts it is good if you want to weigh you suitcases for the airlines. A nice scale.


Yes, anyone who sells online should buy a postage scale, even if they do not ship from home. As you said, they come in handy for many things. I think I bought mine from Amazon, but Walmart.com may have some. I paid less than $35 for mine, and I love it! It weighs up to more than I would normally need.

__________________
Sandi [comp]  Paper Nirvana Alpha Shop  ♥  Artsy Craftery Studio  ♥  The Creative Seller Website  ♥  Pinterest  ♥  Instagram  ♥  Facebook  ♥  Twitter


0
MicheleMade

Avatar / Picture

Senior Member
Registered:
Posts: 118
Reply with quote  #6 
I'm a little concerned about USPS making mistakes with this new system.  I've already had some experience with it.  I was thoroughly insulted when I received the message below from eBay in June.

I've shipped thousands of packages in the last nine years, always weigh them, sometimes more than once, and now know my items so well that I often know the weight before I weigh, but always make sure I'm right.  This instance with eBay was unbelievable because the little cotton summer scarf only weighed two ounces and, when packaged in double poly envelopes with some care instructions and an invoice, it came to less than four ounces.  As many of us know who send small packages, the cost is the same for anything 8 ounces or less.  So I often round way up on my small packages to keep things simple.  On this eBay item I paid for an 8 ounce First Class package, that actually weighed much less, then USPS tried to claim it needed to be Priority. Ridiculous and worrisome. 

Let's make sure you're entering the correct package information when shipping.

Hi Kelly,

USPS has let us know that you’ve recently underpaid on postage when shipping items you sold on eBay. You won’t be charged anything now, but in the coming months, USPS will start requiring payment for all underpaid postage.

What you need to get right when shipping your item:

  • Package weight
  • Package dimensions
  • Shipping service
In the future, if you enter the wrong information and underpay on postage, we'll have to charge you for the difference. Learn more about how to avoid underpaying on postage.
Avoid underpaying on postage


Take a look at some of your items that were shipped with underpaid postage:

 
 
 
 item_image 
Item:Solid White Cotton Summer Scarf, Skinny Small Narrow Crochet Knit, Warm Weather
Tracking:9400109699939000185325
Reason:Service printed on label did not match service used
Service on label:USPS First Class Package Parcel
Actual Service:USPS Priority Mail Parcel
Date of label printing:Jun 05, 2017
 

__________________
Handmade Crochet Scarves, Buttoned Neck Warmers, & Curtain Tiebacks
https://www.artyah.com/seller/michelemade
0
barkrock

Junior Member
Registered:
Posts: 26
Reply with quote  #7 
Kelly, I think I may have run into a similar situation as yours.
 
Items shipped via first class *with free tracking* MUST be OVER a certain thickness.  (I think it's about a half inch or so.)  

I don't know if PO employees even know what the thickness is.  Locally here, I've just seen them use a piece of cardboard with a slot in it.  If the package can be squeezed through the slot, it can't be sent first class AND have tracking.  

Packages under said thickness do not qualify for tracking of any sort, and IF it has a tracking number, it is automatically bumped up to priority.  I actually had a 1 ounce package, which was carrying payment for 3 ounces, arrive postage due!

Yes, I know it's strange and silly.  But I'm just the messenger here!

The solution given to me by the local postmaster was to include a packing peanut in every first class package that might not be thick enough.



__________________
BARKING ROCK
https://www.artyah.com/seller/barkrock
0
barkrock

Junior Member
Registered:
Posts: 26
Reply with quote  #8 
Thank you, Sandy!  

You must have the magic touch.  

I can't believe how many views that one item has received lately!

__________________
BARKING ROCK
https://www.artyah.com/seller/barkrock
0
MicheleMade

Avatar / Picture

Senior Member
Registered:
Posts: 118
Reply with quote  #9 
Quote:
Originally Posted by barkrock
Kelly, I think I may have run into a similar situation as yours.
 
Items shipped via first class *with free tracking* MUST be OVER a certain thickness.  (I think it's about a half inch or so.)  

I don't know if PO employees even know what the thickness is.  Locally here, I've just seen them use a piece of cardboard with a slot in it.  If the package can be squeezed through the slot, it can't be sent first class AND have tracking.  

Packages under said thickness do not qualify for tracking of any sort, and IF it has a tracking number, it is automatically bumped up to priority.  I actually had a 1 ounce package, which was carrying payment for 3 ounces, arrive postage due!

Yes, I know it's strange and silly.  But I'm just the messenger here!

The solution given to me by the local postmaster was to include a packing peanut in every first class package that might not be thick enough.


  Yes, I could see this being an issue with thinner packages, but my scarves will always make a package as large as it needs to be, by quite a bit.  This particular package would have been at least 2 inches thick. I have mailed some personal items using First Class package that I intentionally had to make "fat" so they would qualify...this was just so I could get the tracking on them. (:  Now, if USPS squished that package so much that it was around 1/4 inch, that would be a whole other concern! LOL

I should have mentioned that the eBay message is sent to my husband since it's his eBay account I use for my store.  --Michele (:

__________________
Handmade Crochet Scarves, Buttoned Neck Warmers, & Curtain Tiebacks
https://www.artyah.com/seller/michelemade
0
Lesley Fry

Avatar / Picture

Senior Member
Registered:
Posts: 248
Reply with quote  #10 
All this time I thought I was so lucky that every yarn label shows the weight so I just have to add an ounce or two to cover my packaging. Certainly no problem with thickness. However, I have had identical packages show different weights on the receipt on different days. Could it be their scales needing checking and recalibration more often?
__________________
https://www.artyah.com/seller/LesleysHandknits
0
ArtsyCrafteryStudio

Avatar / Picture

Senior Member
Registered:
Posts: 160
Reply with quote  #11 
Quote:
Originally Posted by MicheleMade
I'm a little concerned about USPS making mistakes with this new system.  I've already had some experience with it.  I was thoroughly insulted when I received the message below from eBay in June.

I've shipped thousands of packages in the last nine years, always weigh them, sometimes more than once, and now know my items so well that I often know the weight before I weigh, but always make sure I'm right.  This instance with eBay was unbelievable because the little cotton summer scarf only weighed two ounces and, when packaged in double poly envelopes with some care instructions and an invoice, it came to less than four ounces.  As many of us know who send small packages, the cost is the same for anything 8 ounces or less.  So I often round way up on my small packages to keep things simple.  On this eBay item I paid for an 8 ounce First Class package, that actually weighed much less, then USPS tried to claim it needed to be Priority. Ridiculous and worrisome. 

Let's make sure you're entering the correct package information when shipping.

Hi Kelly,

USPS has let us know that you’ve recently underpaid on postage when shipping items you sold on eBay. You won’t be charged anything now, but in the coming months, USPS will start requiring payment for all underpaid postage.

What you need to get right when shipping your item:

  • Package weight
  • Package dimensions
  • Shipping service
In the future, if you enter the wrong information and underpay on postage, we'll have to charge you for the difference. Learn more about how to avoid underpaying on postage.
Avoid underpaying on postage


Take a look at some of your items that were shipped with underpaid postage:

 
 
 
 item_image 
Item:Solid White Cotton Summer Scarf, Skinny Small Narrow Crochet Knit, Warm Weather
Tracking:9400109699939000185325
Reason:Service printed on label did not match service used
Service on label:USPS First Class Package Parcel
Actual Service:USPS Priority Mail Parcel
Date of label printing:Jun 05, 2017
 


Hi Kelly: I do understand. Really, just about everything involved with selling online seems to be or is becoming a huge challenge now. The thought of disputing accusations is a frighting one, because I just don't have the time. Sure there could be mistakes on their part. Despite that, if this new process allows the public to continue to use online postage, then I am all for it. I don't want to be told that I can no longer order postage online. Because of that, I don't know what the answer is except to accept it, and to not stress out. Just cross the bridges of issues with a determination to move on, press forward.[thumb]  

__________________
Sandi [comp]  Paper Nirvana Alpha Shop  ♥  Artsy Craftery Studio  ♥  The Creative Seller Website  ♥  Pinterest  ♥  Instagram  ♥  Facebook  ♥  Twitter


0
ArtsyCrafteryStudio

Avatar / Picture

Senior Member
Registered:
Posts: 160
Reply with quote  #12 
Quote:
Originally Posted by barkrock
Kelly, I think I may have run into a similar situation as yours.
 
Items shipped via first class *with free tracking* MUST be OVER a certain thickness.  (I think it's about a half inch or so.)  

I don't know if PO employees even know what the thickness is.  Locally here, I've just seen them use a piece of cardboard with a slot in it.  If the package can be squeezed through the slot, it can't be sent first class AND have tracking.  

Packages under said thickness do not qualify for tracking of any sort, and IF it has a tracking number, it is automatically bumped up to priority.  I actually had a 1 ounce package, which was carrying payment for 3 ounces, arrive postage due!

Yes, I know it's strange and silly.  But I'm just the messenger here!

The solution given to me by the local postmaster was to include a packing peanut in every first class package that might not be thick enough.




YES! I noticed this requirement when I first began to order online postage, and I HAVE been looking at my pkgs at eye level, and even using a ruler to try to note how fat the package is. Most of my pkgs are very similar in size, weight and girth, but I will have to bone up more on my understanding and process anyway. Having to determine girth of small manila pkgs is a burden, to me, but one that I must accept. Will try to see it as a benefit in the long run. That will help take the pressure off.[smile]

__________________
Sandi [comp]  Paper Nirvana Alpha Shop  ♥  Artsy Craftery Studio  ♥  The Creative Seller Website  ♥  Pinterest  ♥  Instagram  ♥  Facebook  ♥  Twitter


0
ArtsyCrafteryStudio

Avatar / Picture

Senior Member
Registered:
Posts: 160
Reply with quote  #13 
Quote:
Originally Posted by Lesley Fry
All this time I thought I was so lucky that every yarn label shows the weight so I just have to add an ounce or two to cover my packaging. Certainly no problem with thickness. However, I have had identical packages show different weights on the receipt on different days. Could it be their scales needing checking and recalibration more often?


Great point. You're probably right, and we who have not been doing that probably need to add that to our schedules.[rofl]

__________________
Sandi [comp]  Paper Nirvana Alpha Shop  ♥  Artsy Craftery Studio  ♥  The Creative Seller Website  ♥  Pinterest  ♥  Instagram  ♥  Facebook  ♥  Twitter


0
ArtsyCrafteryStudio

Avatar / Picture

Senior Member
Registered:
Posts: 160
Reply with quote  #14 
Quote:
Originally Posted by barkrock
Thank you, Sandy!  

You must have the magic touch.  

I can't believe how many views that one item has received lately!


Talking to me? [smile] Didn't know, because you spelled name SandY. This is a popular subject for many online sellers. Not my touch, just a critical subject. [crazy]

__________________
Sandi [comp]  Paper Nirvana Alpha Shop  ♥  Artsy Craftery Studio  ♥  The Creative Seller Website  ♥  Pinterest  ♥  Instagram  ♥  Facebook  ♥  Twitter


0
Previous Topic | Next Topic
Print
Reply

Quick Navigation:

Easily create a Forum Website with Website Toolbox.